If the first order is a disaster, I prefer to move on and not waste time with support. Recently I have been testing several online eyewear shops to compare frames and lenses. Online shopping will always have a bit of risk, but experience makes it easier. Comfort around the heel and toes is more important than super fancy design. In the past I have wasted money on items that looked good in photos but felt cheap in real life.
If anyone is interested in real user experiences, I sometimes write short notes about the shops I test.
You can find one of the pages here:
[url=https://knowledgecom.izeberg.com/blog/index.php?entryid=72066]
check this link
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Now I am more careful with impulse buys and limited time offers. If tracking never updates for weeks, I start to worry about the order. Sometimes I do not mind waiting longer if the price is fair and the quality is solid. Price is important to me, but quality and comfort are even more important in the long run. On the other hand, a well made pair of glasses can last a long time and feel comfortable all day.
Maybe this is useful for someone.